Refund policy

Return & Refund Policy

Thank you for shopping with Mitchell Grace. Each product is carefully crafted and packaged to deliver a luxury experience.

Due to the limited and exclusive nature of our collections, all sales are final. We do NOT accept returns or exchanges for buyer's remorse or change of mind.

We encourage you to reach out with any questions or concerns about sizing, color, or product details before making your purchase. Our team is here to ensure you feel confident in every order. 

If your item arrives damaged or defective, please contact us within 48 hours of delivery at contact@mitchellgrace.com. To help us resolve the issue please include:

• Photos of the damage or defective item
• your order number

Once we verify the defect or damage; we will offer one of the following options:

• A replacement item at no additional cost (subject to availability).
• Partial refund if a replacement is not available

We appreciate your understanding and support of our mission to provide high-quality, faith-driven luxury handbags.